33 products

Customer service apps

Everything the AppRater community filed under customer service, newest first. AppRater reviews every listing before it appears.

T

Textla

Web

Textla

Textla is a text messaging platform designed to help businesses manage their communication and outreach. The software enables teams to send mass SMS marketing campaigns, engage in two-way text conversations with customers, and monitor…

AI Digital Marketing ToolsView details →
F

Frontel

Web

Frontel

Frontel is an AI phone answering service for businesses. It gives each business a dedicated US phone number, answers incoming calls in natural spoken conversations, and uses the business details supplied during setup to answer common…

AI receptionistView details →
D

DialMind

Web

DialMind

DialMind audits real business phone calls to surface missed leads, unmade callbacks, and after-hours demand, then builds custom AI voice agents that answer, route, schedule, and act inside existing CRMs. Built for home care, moving…

AIView details →
A

Agent Insight

Web

Agent Insight

Agent Insight is a quality evaluation layer for teams running AI agents, humans, or both. Most quality programs run on borrowed standards — a generic QA scorecard, or an AI vendor's own opaque score, checked against 2% of conversations.…

AI assistantView details →
E

Evoriqa

Web

Evoriqa

Evoriqa turns your existing knowledge into an AI support agent that actually resolves tickets — not just deflects them. Paste your website URL and get a working AI agent in 60 seconds, no signup required. Evoriqa crawls your docs, help…

AI AgentsView details →
X

XBert

Web

XBert

XBert is an AI employee that streamlines customer communications for businesses. It answers calls, texts, and chats, identifies customer needs, takes action on requests, and transfers interactions to your team with full context preserved.…

AI AgentsView details →
B

BlueSearch

Web · 1 recommendations

BlueSearch

BlueSearch is an AI-powered website search component that delivers intelligent, conversational answers to user queries with source references. It combines semantic search with conversational AI to help website visitors find information…

AI Chatbot ToolsView details →
C

CZGPT

Web

CZGPT – ChatGPT Top-Up

CZGPT AI is a convenient AI subscription top-up platform supporting popular services like ChatGPT, Claude, Gemini, Grok, and Suno. It offers a fast and simple way to activate or renew AI subscriptions, with ChatGPT Plus top-ups completed…

AIView details →
G

GloboHire

iOS · 15 recommendations

GloboHire - The Easiest Way to Hire Offshore Talent

GloboHire is a subscription global talent platform that empowers brands to offer customer support at scale. Founded in Temecula, California, GloboHire was created to deliver reliable, affordable, and scalable team members to any business.…

customer serviceView details →
K

Kayako

iOS · 42 recommendations

Kayako - Help desk software

Kayako’s help desk software comes with powerful out-of-the-box functionality that makes it easy for customer service teams to begin managing requests and conversations over any channel, support customers better, and stay personal as they…

help deskView details →
H

Hubber

iOS · 25 recommendations

Hubber - Live chat for small to medium businesses

Hubber is a free live chat for online businesses designed to increase sales and improve customer support. By using Hubber, you can connect your agents and prospects to attract, engage and convert them. There is a freemium version of…

customer supportView details →
F

Feeedback

iOS

Feeedback - Decode customer feedback and build what matters

Collect real-time user reviews, monitor churn, and discover key opportunities for your SaaS.

feedbackView details →
C

CoachBuddy

iOS · 30 recommendations

CoachBuddy - Automated note taking for life and business coaches

Focus on deep listening and reflection and let CoachBuddy keep track of everything for you.

customer serviceView details →
D

Desk365

iOS · 6 recommendations

Desk365 - Modern Helpdesk for the Microsoft 365 workplace

Desk365 is a conversational Microsoft Teams ticketing system that allows your business to manage all customer conversations in a single interface.

helpdeskView details →
V

VoiceHub

iOS · 6 recommendations

VoiceHub - The AI Phone Agent Your Customers Love

VoiceHub is a conversational AI platform that replaces human agents with AI-powered agents to automate and optimize inbound and outbound calls. This boosts call capacity, reduces operational costs, and ensures consistent service quality.…

aiView details →
O

OuterCold

iOS · 9 recommendations

OuterCold - The AI Cold Email Tool Built for Agencies

OuterCold is the only platform you need to improve on your cold email workflow and to close more leads through improved deliverability and better follow-up systems. We generate replies to your leads' emails using AI. This way, you can…

customer serviceView details →
P

Polser

iOS · 12 recommendations

Polser - WhatsApp customer service manager, making it 10x easier to handle customers

Polser is revolutionizing customer service by blending smart technology with genuine human interactions. As the first WhatsApp customer service manager, Polser empowers businesses to manage their customer conversations with ease and…

SaaSView details →
R

RAVATAR

iOS

RAVATAR - Real-Time Interactive 3D AI Avatar Platform

RAVATAR Avatar-as-a-Service (AaaS) breathes life into your digital experiences as the premier provider of high-quality, hyper-realistic 3D AI Avatars. Designed for seamless, dynamic real-time interactions, our avatars leverage…

customer serviceView details →
A

Alpaca

iOS · 22 recommendations

Alpaca

Get screenshots from your customers and understand problems immediately. In-app support makes it easy for your customers to find you. Solve problems by sharing screenshots and skip playing email ping-pong. Easy annotation with virtual…

customer supportView details →
W

Workhub

iOS · 34 recommendations

Workhub - The Only AI Platform you will ever need!

A privacy-focused platform that centralizes knowledge to enhance collaboration and leverages AI to streamline automation. It includes scheduling and recognition to boost efficiency and team morale. Moreover, a conversational bot empowers…

aiView details →
D

DearAI

iOS

DearAI - ChatGPT for Your Customers

DearAI is an AI solution to automate inbound customer interactions for B2B startups and SMBs. DearAI automates and integrates inbound sales, customer support, and customer insights collection. Unlike other solutions, our aim is to help…

customer supportView details →
V

VereQuest

iOS

VereQuest - Helping companies keep the promises they make

VereQuest's VQ Online is a powerful quality assurance software tool designed for contact centers. It offers comprehensive features and real-time reporting to assess agent performance, monitor customer interactions, and enhance service…

customer serviceView details →
O

OpenWidget

iOS · 39 recommendations

OpenWidget - Free Online Customer Service Tools for connecting with website visitors

Establishing strong connections with customers can be difficult when managing multiple tools across different contact points. Luckily, OpenWidget has a solution. This website widget is free and allows immediate access to a range of…

freeView details →
D

Donut.cx

iOS · 26 recommendations

Donut.cx - Omnichannel messaging platform for sales, support and marketing

Donut.CX is the ultimate omnichannel engagement platform for elevating customer service and fostering better relationships with customers. It brings together all customer interactions in one convenient place so that teams can streamline…

customer serviceView details →